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Showing posts from July, 2010

The Importance of Customer Support

Team Fortress 2 is now close to three years old and it still has tons of players. I got it out of the dust again to "play a few more rounds" only to notice that I've now put in another 20 hours. It's one of those games I reinstall every half year to play some more. And why did I get it out this time? Well, for the engineer update of course. Just like I got it out last time to enjoy the medic or the heavy update. Taking a look at those hilarious introductions is enough to make me want to play. In fact, those introductions together with Valves "introducing the..." videos are the funniest series I've seen on the net.  Since I haven't played the game in a year there's also a lot of new stuff to do. Extra achievements to get, extra items to get and a few new maps. Oh, and best of all you can now get hats! The continous stream of updates is enough to make old timers revisit the game from time to time.


Besides releasing free upgrades Valve has also ju…